The QuickBooks multi-user mode is not working, and the problem usually displays an error message stating that multiple users cannot access the company file simultaneously. Two other common causes are network connectivity issues and incorrect QuickBooks network setup. Further information about the error message indicated that it usually contains specific error codes, such as H202 or H505, which indicate problems with the host configuration or the server connection required to access files in multi-user mode.
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Following are the reasons QuickBooks multi-user mode is not working
The installation of QuickBooks is missing from the server.
The hosting setting could be configured incorrectly.
Some firewalls or antivirus software prohibit users' computers from talking to one another.
It fails to open the company file.
The database server has failed to open the file, and Windows has improperly set its file permissions.
Proven solutions to rectify why QuickBooks multi-user is not working
Learn how you can overcome QuickBooks multi-user mode errors. Here, you can find the stepwise method to do so:
Step 1: Set up folder permissions
First, you need to check all the permissions are set correctly.
Launch the start menu window and select File Explorer.
Right-click the folder that holds the company file. Then select Properties.
On the Security tab, select Advanced.
Select QBDataServiceUserXX and select Edit.
Set the following settings to Allowed:
Traverse Folder/Execute File
List Folder/Read Data
Read Attributes
Read Extended Attributes
Create Files/Write Data
Create Folders/Append Data
Write Attributes
Write Extended Attributes
Step 2: Read Permissions
If your permissions aren't set correctly:
Right-click the folder with the company file and click on Properties.
Select Security, then Edit.
Select QBDataServiceUserXX, select Full Control, then Allow.
Select Apply, then OK.
Step 3: Download Database Server Manager
Database Server Manager is a main component of QuickBooks. You only need to download and update QuickBooks Desktop, and QuickBooks Database Server Manager automatically updates.
Step 4: Assign Windows admin rights
Add a QuickBooks user
Invite Intuit account users
Use predefined roles
Create a new custom role
Review roles and permissions
Step 5: Scan your folders
Before you share your files, you have to scan for the folders holding them. You need to scan them only once.
First, launch the start menu window on your computer. This is the computer hosting your company files.
Type "Database" in the search and open QuickBooks Database Server Manager.
Click the Scan Folders tab.
Click the Browse. Then click on the folders holding your company files (QBW).
Select OK when you are done.
When you are ready, select Start Scan.
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Conclusion
In summary, it is concluded that QuickBooks multi-user mode is not working error occurs due to many reasons. We have discussed those causes above along with the solution. Read the blog carefully and get rid of the error permanently. If you need professional help regarding QuickBooks eros, call us at +1.833.802.0002. Our experts are always ready to help our users.
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