QuickBooks users occasionally encounter errors while using the software. One such error is QuickBooks error 557, which is related to payroll and hampers its functioning. When you try to download QuickBooks payroll updates after upgrading the software, this error can appear and disrupt payroll processing.
Error code 557 can occur due to using an outdated version or connectivity issues. One primary reason behind this error is an inactive payroll subscription. Understanding the causes and solutions is essential to effectively resolve this issue and ensure smooth operations within the software. Let's get started.
We have curated this guide to fix this payroll error. Following this guide, you can quickly get rid of the error. However, if you need further help regarding the error, feel free to reach out to us by dialing +1.833.802.0002. Our certified QB technical team will assist you further.
Primary Causes of QuickBooks Payroll Error 557
One common cause of Error 557 is an inactive payroll subscription, which can lead to issues when you try to access payroll data and process transactions.
Using an outdated version of QuickBooks can result in compatibility issues and trigger this error.
Connectivity issues, such as an unstable internet connection, can interrupt the proper functioning of payroll.
Solutions to Fix Payroll Update Error 557 in QuickBooks
Follow the solutions given below to fix this payroll error.
Solution 1: Update QuickBooks
Make sure that QuickBooks is updated to the latest version because updating the software fixes bugs and glitches and resolves errors. Overall, improves the software's performance.
Note: Check the internet connection through which you are accessing the software and make sure it's stable and strong.
Solution 2: Reactivate Payroll Subscription
Reactivate your QuickBooks Desktop Payroll subscription through the Customer Account Management Portal (CAMPs) to fix the error 557 and continue using the payroll service without any further issues.
Open a web browser and go to the Customer Account Management Portal (CAMPs) page.
Once you're on the Manage your QuickBooks page, locate and select the specific QuickBooks product or service that you want to manage.
From the "Products & Services" section, look for the "Payroll Subscription" and click on it.
Check the status of your subscription. If it shows "Canceled," click on the "Resubscribe" link to reactivate the process.
Now, verify and ensure that the information displayed is correct.
Once you confirm the information, click on the "Save and Continue" button.
Review the details of your subscription and the billing information to ensure accuracy.
Once you've reviewed everything, click on the "Reactivate."
A pop-up message will appear confirming that your subscription has been reactivated.
Click on "Got it!".
The process might take up to 24 hours for the reactivation process to be fully completed.
After the process is complete, your subscription status should change to "Active."
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Implement the above-outlined solutions to prevent QuickBooks error 557 and ensure a seamless experience with the QuickBooks software. If these solutions do not help you fix the error, you can always reach out to our QuickBooks support team by dialing +1.833.802.0002 for further assistance.
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